Terms of Service

By creating a Securelli account, accessing our website, or using any Securelli service, you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and any additional terms that may apply to specific features.

If you do not agree to these Terms, do not use Securelli. If you are using Securelli on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

These Terms constitute a legally binding agreement between you and Securelli ("we," "us," or "our").

Age requirement: You must be at least 13 years old to create a Securelli account. If you are between 13 and 18, you may use Securelli only with the consent and active involvement of a parent or guardian.

Payment restrictions: Paid subscriptions (Securelli +) require a valid payment method. In most jurisdictions, individuals under 18 cannot enter into binding financial contracts independently. If you are a minor, a parent or guardian must complete and be responsible for any subscription purchase.

Geographic availability: Securelli is available in the United States. We make no representation that our service is appropriate or available for use in other locations. Access from jurisdictions where our service is prohibited is done at your own risk.

Account creation: You must provide a valid email address and create a password to use Securelli. You are responsible for maintaining the confidentiality of your login credentials.

Accuracy: You agree to provide accurate, current, and complete information when registering and to keep your account information updated.

Security: You are responsible for all activity that occurs under your account. If you believe your account has been compromised, notify us immediately at contact@securelli.com.

One account per person: You may not create multiple accounts for the purpose of circumventing service limits or gaining unauthorized access to features.

Account termination: We reserve the right to suspend or terminate accounts that violate these Terms, at our sole discretion and without prior notice. We will make reasonable efforts to notify you before any such action.

Securelli offers the following services, subject to your subscription plan:

Efface Bot: Efface is our proprietary removal system. We make no guarantee that every opt-out request will be honored by every data broker, as compliance is ultimately at the discretion of each individual broker. However, Efface will resubmit requests monthly if your data reappears after removal.

Service availability: We aim for high availability but do not guarantee 100% uptime. Planned maintenance will be communicated in advance where possible.

Billing: Securelli + is billed on a recurring monthly or annual basis beginning after the free trial period ends (if any). By starting a subscription, you authorize Securelli to charge your payment method on a recurring basis.

Pricing: Current pricing is displayed at checkout and on the pricing page. We reserve the right to change subscription prices with 30 days' notice to existing subscribers.

Payment processor: All payments are processed by Stripe. Securelli does not store your full credit card number, CVV, or billing details — these are handled exclusively by Stripe under their own security protocols.

Taxes: You are responsible for all applicable taxes. We will collect sales tax where legally required.

Failed payments: If a payment fails, we will attempt to retry the charge. If payment remains unsuccessful, your subscription may be downgraded to Basic.

Refund policy: Subscription fees are generally non-refundable. However, if you experience a significant service disruption attributable to Securelli, please contact us and we will review refund requests on a case-by-case basis. See our Refund Policy at securelli.com/refunds.

How to cancel: You can cancel your Securelli + subscription at any time from the Billing tab in your dashboard. No phone calls, no emails required.

Effect of cancellation: Upon cancellation, your subscription remains active until the end of your current billing period. After that, your account is automatically downgraded to Securelli Basic.

Data after cancellation: Your account data and protection profile are retained after cancellation unless you explicitly delete your account. You may re-subscribe at any time to resume data removal services.

Cancellation by Securelli: We reserve the right to cancel your subscription and/or account if you violate these Terms. In the event of cancellation by Securelli for cause, no refund will be provided. In the event of cancellation by Securelli without cause, we will provide a prorated refund for any unused portion of a prepaid subscription.

You agree not to use Securelli to:

Violation of these restrictions may result in immediate account termination without refund.

Securelli's property: All content, features, functionality, design, code, and branding on the Securelli platform — including the Efface bot — are owned by Securelli and protected by copyright, trademark, and other intellectual property laws. "Securelli," "Efface," and our logo are trademarks of Securelli.

Your content: You retain ownership of any personal information you provide (your name, address, etc.). By providing this information, you grant Securelli a limited license to use it for the purpose of delivering our services (specifically, allowing the Efface bot to submit opt-out requests on your behalf).

Feedback: If you provide feedback, suggestions, or ideas about our service, you grant us the right to use that feedback without any obligation to compensate you.

No guarantee of removal: While Efface submits opt-out requests to data broker sites, we cannot guarantee that every broker will comply with every request, or that your information will not reappear after removal. Data broker compliance is outside our control.

"As is" service: Securelli is provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability: To the maximum extent permitted by law, Securelli's total cumulative liability to you for any claim arising from or related to these Terms or your use of Securelli shall not exceed the total amount you paid to Securelli in the twelve (12) months preceding the claim, or fifty dollars ($50.00 USD), whichever is greater.

Exclusion of consequential damages: In no event shall Securelli, its founders, employees, or tech partners be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, identity theft consequences, emotional distress, or other intangible losses, even if we have been advised of the possibility of such damages.

No liability for third-party actions: We act solely as your authorized agent to transmit removal requests. We are not responsible for the actions, data breaches, content, compliance status, or privacy practices of data broker sites or any other third-party websites.

Vulnerability Game accuracy: The Vulnerability Game provides estimated exposure scores based on publicly available signals. These scores are for educational entertainment purposes, are not a guarantee of your actual data broker presence, and should not be treated as legal, security, or professional advice.

Your use of Securelli is subject to our Privacy Policy, which is incorporated into these Terms by reference and available at securelli.com/privacy. By using Securelli, you consent to the collection and use of information as described in the Privacy Policy.

We reserve the right to modify these Terms at any time. When we make material changes, we will:

Changes take effect 30 days after notification, or immediately for changes required by law. Your continued use of Securelli after the effective date of any changes constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, you should stop using Securelli and delete your account.

Governing law: These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict of law principles.

Informal resolution: Before filing any formal legal claim, you agree to try to resolve the dispute informally by contacting us at contact@securelli.com. We will make good-faith efforts to resolve any dispute within thirty (30) days.

Mandatory binding arbitration: If informal resolution fails, you and Securelli agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, will be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration will take place in Atlanta, Georgia. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

Class action waiver: To the maximum extent permitted by law, you and Securelli agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims.

Time limit on claims: You agree that any claim arising out of or related to your relationship with Securelli must be filed within one (1) year after such claim arose; otherwise, the claim is permanently barred.

If you have questions about these Terms, please contact us:

Email: contact@securelli.com
Response time: We aim to respond within 5 business days.

For urgent matters — including reports of abuse or legal notices — please email us with "URGENT" or "LEGAL NOTICE" in the subject line.